There is no shortage of chatbot services that will provide a generic chat functionality that can interact with your clients to answer common questions or concerns, but the 'Chatbot2Go' platform aims to help offer a new approach.
The platform works by having your chat or Zendesk/Intercom logs uploaded to the system that will then be analyzed to create a customized chatbot. This ensures that the kind of responses and interactions the chatbot has will be more authentic and organic to your brand to keep customers happier with their experience.
The 'Chatbot2Go' platform acknowledges the shift towards smart business solutions that operate 24/7 and that don't require staff to help brands operate with leaner bottom lines rather than paying premium costs for live agents.
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