While chat apps typically focus on accelerating user to user communication, Facebook is aiming to add a business to consumer focus with its new messaging feature, Bot Store. The app will only further accelerate what the Facebook messaging platform currently offers acting as a personalized butler of sorts, allowing consumers to place food orders, book hotels and shop all from one space.
The Bot Store is a more interactive form of Facebook's current messaging platform that allows consumers to leverage a tech-based assistant to complete their favorite services. The app will allow consumers to shop, order and download a wide variety of services from taxis, flights and hotels to movie tickets, books and even banking. The commands will all be placed through the Bot Store extension for simplified use.
Facebook's Bot Store Will Allow Food Ordering Through Messaging
M — March 18, 2016 — Social Media