CallSource is utilizing its "insightful data and actionable analytics" to provide assistive B2B training to auto dealerships, ensuring employees in this sector possess the needed customer service skills to increase revenue.
The B2B training program is called 'Own-Set-Close: Automotive Phrases & Skills Coaching.' CallSource determined the necessity of the program from a statistic that is alarming from a business perspective -- "80% of inbound auto sales calls do not result in an appointment." As a result, CallSource attempts to remind dealers about the significance of the phone in terms of increasing the bottom line.
The B2B training will be offered to dealership either in person or over the phone. The source is trustworthy as CallSource has been identified as "the inventor of call tracking and a leader in providing actionable solutions to the automotive industry."
What's Driving This Trend
- B2B Training for Auto Dealerships
- CallSource's B2B training program aims to enhance customer service skills in auto dealerships, addressing the alarming statistic of low conversion rates from inbound sales calls.
- Enhancing Phone Skills in Sales
- CallSource emphasizes the importance of phone skills in increasing revenue for dealerships, offering training to improve communication with customers.
- Actionable Analytics for Improved Sales Performance
- CallSource utilizes insightful data and analytics to provide training that empowers auto dealerships to improve their sales performance.
Who This Affects Most
- Automotive Industry
- CallSource's B2B training program specifically targets the automotive industry, helping dealerships enhance their customer service skills and increase revenue.
- Training and Consulting Industry
- The B2B training program by CallSource creates opportunities for training and consulting companies to offer tailored solutions to auto dealerships seeking to improve their sales performance.
- Technology Solutions for Sales
- CallSource's actionable solutions and use of data analytics present opportunities for technology companies to develop innovative solutions that assist auto dealerships in improving their sales processes.
