British Airways is running a test at JFK airport where autonomous wheelchairs will be implemented to take passengers to their gates. The autonomous wheelchairs are electrically powered, and have the ability to avoid hazards and navigate passengers without the need for human assistance. After the user has reached their gate, the wheelchair can then transport itself to its standard location.
The airline also indicated that the test will be extended to Heathrow airport, and following that the company hopes to expand the use of autonomous wheelchairs to other airports. The test is part of a push from the company to improve customer experience.
The wheelchair models used by British Airways are altered versions of the 'Model Ci,' created by Whill's.
Image Credit: British Airways
British Airways Brought Autonomous Wheelchairs to JFK
Daniel Johnson — March 2, 2020 — Business
References: britishairways & engadget