Unlike Other Restaurant Review Apps, Grate Focuses on Individuals

By: Alyson Wyers - Dec 31, 2014
References: grateapp & springwise
While there is no shortage of restaurant review apps out there that are designed to help diners make a more informed decision about where to eat, this app is more specific than most as it lets you rate specific servers. Rather than analyzing a place's quality based on the food, atmosphere or similar criteria like other restaurant review apps, the Grate app focuses on customer service. Bringing the comment card into the digital age, Grate lets you evaluate individual waiters and waitresses.

The free iOS app also differentiates itself by not making the server reviews available to the public, but instead sends them right to the restaurant's manager. This offers them a tool to coach employees and help them improve their job performance based on a five star system.