There's nothing more impersonal than online shopping from the isolation of your home, but with its personal web shopper service, Zappos is attempting to turn this around. The 'Ask Zappos' service takes customer requests in the form of images—these can be sent to Zappos in a number of ways, including via text, email, uploading them directly to the Ask Zappos site or tagging them on Instagram with #AskZappos.
The service is completely free and it's designed to help customers find the accessories of their dreams, or hunt down a style with similar colors, patterns or a more affordable price. In addition to shoes, real people from Zappos' customer service will be able to provide suggestions for bags, clothing, hats, sunglasses and jewelry.
Stats for Personal Shopping Services
Trending: Older & Buzzing
Research: 2,948 clicks in 91 w
Interest: 0.5 minutes
Concept: "personal Web Shopper"
Related: 47 examples / 36 photos
Segment: Females, 18-55
Comparison Set: 17 similar articles, including: shopping survey tablets, bare naked qr codes, and interactive shopping videos.
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