From Cash-Conscious Messenger Bots to Social Shopping Concierges

By: Joey Haar - Jul 14, 2016
Friends are great: aside from the obvious benefit of companionship, friends can help with everything from financial advice to style to literary taste and more -- but where friends don't succeed, there are probably Facebook Messenger bots that can help out too. Implemented directly through the chat service that so many millions of people already use to text with their friends, these Messenger bots turn service into a friendly experience in a way that no previous marketing outreach programs could.

Since these chat bots operate using AI, they require very little human maintenance once they're active, yet they give off a distinctly human touch (especially since a properly formatted piece of text from a chat bot is virtually indistinguishable from that of a real person).

The services and recommendations that these Messenger bots provide may not be able to replace human friendship, but they can certainly help users out in areas where their real-live friends might be absent.