Ben Berkowitz Keynotes - The Ben Berkowitz talk on community engagement and the future of governance explains how his web app...
While the app has been a platform for mostly service requests, Berkowitz shares a few truly touching examples in his community engagement presentation. One followed the aftermath of the Boston shootings, where 750 users opened their homes to visitors stranded in the city as the manhunt continued. The speaker explains this phenomenon by saying, "potholes are the gateway drug to civic engagement."
This platform sets an exciting precedent for the ways people can interact with their local government. While the Internet is often credited for making the world flat and connecting strangers around the world, it also allows neighbors to organize and solve problems closer to home.