From augmented reality manuals to virtual reality training programs, companies are turning to technology to better prepare employees for their role in the workplace, as well as some of the unexpected challenges that they may encounter—this is exemplified by the Walmart Spark City app.
The application, which has been made publically available for both iOS and Android devices, uses a gamified format to prep all new employees through Walmart's training academy. In Spark City, users are challenged to maximize the availability of products, keep the sales floor clean, complete the daily duties of a manager and practice problem-solving in real-time when it comes to facing tough situations.
The Walmart Spark City app scores users based on inventory, customer satisfaction and sales, and more levels are being planned for roles in different store departments.
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