SnapTravel starts off where visitors are able to chat with its artificial intelligence robot system, informing it with its travel preferences so that it can find the best resources for the specific purposes. This bot system is powered by a team of real travel agents that are always online to chat with.
In addition to this component, it can also contact hotels to check-in and host negotiations for any available upgrades on customers' behalf. It functions in three simple steps, stating off with a message informing the system of the city one is traveling to, the dates, and the personal preferences. The second step is to receive the deals over private messaging on Facebook Messenger or SMS. The final step is to complete the booking and receive instant confirmation.
Image Credit: SnapTravel