Customer service is an essential part of keeping people committed to a business, but it can be an expensive process that often has agents answering virtually the exact same bunch of questions during the majority of their time on the job; with SageTalk, businesses can increase the efficacy of their agents by deferring those simple questions to one AI bot.
SageTalk's AI can be trained to respond to literally hundreds of different questions, which makes it a powerful way to handle the things that one's customers are most frequently concerned with. The AI chatbot doesn't claim to be able to answer any question or deal with any problem, though. If consumers end up needing to speak with a human agent, the chatbot is able to channel those consumers through.
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