'Goodservice' is a personal concierge app that helps provide Indian users with a faster way of finding local services. In India, services are extremely fragmented and the Goodservice app would help users find information faster than word-of-mouth referrals or Internet-based searches.
The Android app will allow users to chat with Goodservice employees who will then direct them to the vendors, business and services they need. In order to provide the name of vendors and price quotes, Goodservice relies on a proprietary database of service providers. Currently the company has a list of over 18,000 providers across 300 different service categories. The personal concierge app will thus allow users to track down anything from plumbers to car repairs.
While personal assistant apps are nothing new in the US, the concept is revolutionary for Indian consumers.