Amid COVID-19, Amazon recently announced a streamlined return option for over 500 Whole Foods Market stores across the U.S as well as extending its return deadline. Consumers can now use a box-free, label-free system that just involves showing a generated QR code to the Customer Service desk. Shoppers can also return items at other locations including Amazon Books, Amazon 4-star, Amazon Fresh grocery stores, Amazon Go stores, UPS Store locations, and Kohl’s.
“During a holiday season that might be more unpredictable than year’s past, our employees want to help customers have one less thing to think about by giving customers more time to return, and by providing a variety of free, convenient, and easy return options this year,” said Libby Johnson McKee, director, Amazon WW Returns, ReCommerce and Sustainability. “Our hope is that by offering so many return options—from tens of thousands of drop-off locations to shipping an item back—as well as more time to think about making a return, customers can relax and shop with confidence this holiday season.”
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