Vantage Credit Union worked with NCR Global to debut customized interactive teller machines that deliver a host of user-friendly financial services. The machines have full SymXchange integration which enables them to align and operate according to the company's protocols, ensuring transactions are both efficient and secure. Given the computational format, the machines' system also allows for a higher level of accuracy in executing transactions, preserving the brand's reputation for rapt attention to detail.
Despite the ongoing pandemic, the interactive teller machines maintain a consistent level of foundational financial services to customers in a convenient, contactless format. The machines streamline the customer service experience, generating greater internal efficiency and reducing frustrating wait times. Vantage Credit Union's interactive teller machines offer a digital upgrade from other drive-through services while continuing a strong standard of customer care.
Image Credit: NCR Global
What Makes This Trend Stand Out
- Interactive Teller Machines
- Financial institutions can integrate customized interactive teller machines for user-friendly financial services, higher accuracy in executing transactions, and streamlined customer service experience.
- Contactless Banking Services
- Financial institutions can develop contactless formats for banking services, allowing customers to access foundational financial services while maintaining social distancing measures.
- Digital Drive-through Services
- Financial institutions can provide digital upgrades from traditional drive-through services while maintaining a strong standard of customer care.
Sectors Adopting This
- Banking
- Banks can implement interactive teller machines and contactless banking services for their customers' convenience and safety during the pandemic.
- Financial Technology
- Financial technology companies can partner with banks to develop and integrate customized interactive teller machines and contactless banking services.
- Retail
- Retail companies can explore the use of interactive teller machines and contactless payment systems to make transactions faster, more convenient, and socially distant.
