In-seat service offers a solution for two problems. On one hand, it significantly diminishes the chaos that is often present at events like this -- from the hassle of getting up to buy food to the frustration of looking for one's seat. On the other hand, it provides an opportunity for arena and team owners to get more people to physically attend the games -- after all, new technology is making it easier and far more convenient to stream at home.
SeatServe offers a connected in-seat service that is simple and memorable. Referred to as "the future of venue concessions," the application is said to "increase margins within the Food & Beverage division," as well as significantly improve purchasing experiences.
Key Themes Behind This Trend
- In-seat Service Solutions
- Introducing innovative services within arenas and stadiums to provide memorable experiences and increase purchases.
- Connected In-seat Technology
- Developing new applications that improve the purchasing experience and offer convenience for fans at live events.
- Attendance-boosting Incentives
- Offering added value and convenience to live event experiences, encouraging more people to attend events in-person.
Where This Applies
- Sports and Entertainment
- Introducing disruptive technology into sports and entertainment industries to provide enhanced experiences, and boost profitability for arena owners and teams.
- Food and Beverage
- Implementing innovative solutions within food and beverage industries that can increase revenue margins and improve overall customer satisfaction.
- Mobile Technology
- Developing and applying new mobile technologies that enhance the in-person customer experience, and making the purchasing experience easier and convenient for customers.
