'Hostbot' is a text message bot from Burner that has been introduced to save Airbnb hosts the trouble of answering frequently asked questions over and over again.
When an Airbnb guest arrives in a new city or country, they are bound to have tons of questions like: "What's the Wi-Fi password?" or curiosities about the best local restaurants or attractions. Hostbot makes it possible for an Airbnb host to fill in some of the questions that they are asked often and link the chatbot to their Burner phone number. This way, when a guest has a question, the bot auto-responds with the appropriate answer. This way, a host is able to focus on parts of the hosting experience that a bot can't assist with.