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Medical Advice-Dispensing Voice Assistants

The NHS Will Give Medical Advice Via Amazon Alexa

— July 11, 2019 — Lifestyle
The UK's National Health Service (NHS) is stepping into a partnership with Amazon that will allow the organization to give medical advice via the Alexa voice assistant.

Starting this week, the NHS has announced that you will be able to receive health advice directly from your Amazon Alexa device. This will include questions such as "Alexa, how do I treat a migraine?" and "Alexa, what are the symptoms of flu?"

The goal of the NHS is to give medical advice to people as soon as they need it and a voice assistant is even faster than a Google search. Though the health advice is useful for anyone, the collaboration between the NHS and Amazon is particularly important for the elderly, the visually impaired, and anyone who might otherwise have trouble finding medical information on the web. As the Secretary of State for Health and Social Care explained, "Through the NHS Long Term Plan, we want to embrace the advances in technology to build a health and care system that is fit for the future."


Image Credit: Getty, Grant Hindsley.
Trend Themes
1. Voice-assisted Medical Advice - The integration of voice assistants like Amazon Alexa in providing medical advice offers a convenient and accessible solution for individuals seeking immediate healthcare information.
2. Digital Health Information Accessibility - Collaborations between healthcare institutions and voice assistant platforms present disruptive innovation opportunities to improve information accessibility for vulnerable populations, such as the elderly and visually impaired.
3. Technological Advancements in Healthcare - The partnership between the NHS and Amazon Alexa reflects the growing trend of leveraging voice-assisted technologies to enhance healthcare delivery and patient experience.
Industry Implications
1. Healthcare - The integration of voice assistants in healthcare provides an opportunity for healthcare providers to offer innovative digital solutions and improve patient engagement.
2. Technology - Collaborations between tech companies and healthcare institutions broaden the potential for disruptive technological advancements in the healthcare industry.
3. Consumer Electronics - Voice assistant platforms like Amazon Alexa present an expanding market for consumer electronics companies to develop innovative healthcare-related features and functionalities.
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