SeeClickFix is a municipal engagement app that is designed to make it easier than ever for residents of the Illinois town of Kewanee to proactively take matters into their own hands when it comes to fixing and upgrading their community infrastructure.
The app enables residents who notice problems such as open potholes or broken streetlights to go ahead and report them quickly and easily to local authorities without having to worry about filling out forms and keeping track of city council office hours, as is the case with traditional forms of complaint processing. With SeeClickFix, citizens can quite literally see issues, click to submit a service request, and have the issue fixed while giving their feedback along the way.
By offering a municipal engagement app to provide better service to residents, SeeClickFix appears to be taking a leaf out of the book of large corporations by streamlining feedback and complaint resolution.
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