The concept of conversational commerce is increasingly being bandied about in offices and boardrooms around the world, which is exactly why a group of Indian entrepreneurs launched an innovative startup that intends to offer a specialized platform that businesses can use to leverage new-world commerce.
Dubbed Morph.ai, the platform makes it easier than ever for brands and companies to promote their products, services and messages on social media platforms. The platform makes liberal use of secure and efficient bot chat platforms to make it possible for users to do everything from buying movie tickets to booking taxis via a chat platform. In the event that the chat machine cannot decipher what a person is saying, their case is transferred to a human agent.
Ultimately, Morph.ai deftly takes advantage of artificial intelligence to enable brands and consumers to reach their objectives.