Restaurant-Supporting Open Letters

Burger King's Open Letter Asks Consumers to Order McDonald's

Burger King's open letter starts with the phrase "Order from McDonald's." Over the years, Burger King's marketing scheme has revolved around mocking or trolling its top competitor. Now, in light of the European lockdowns, Burger King is urging consumers to support restaurants during this difficult time, even its competitors.

The letter states "restaurants employing thousands of staff really need your support at the moment.
So, if you want to help, keep treating yourself to tasty meals through home delivery, takeaway or drive through. Getting a Whopper is always best, but ordering a Big Mac is also not such a bad thing." While still humorous, the open letter reminds the reader of the power consumers hold during these uncertain times.

Image Credit: Buzzman France

Restaurant Support
Disruptive innovation opportunity: Develop a platform that connects consumers with local restaurants for easy ordering and delivery.
Competitor Collaboration
Disruptive innovation opportunity: Create a partnership program among rival companies in the food industry to support each other during challenging times.
Consumer Empowerment
Disruptive innovation opportunity: Build a mobile app that educates and empowers consumers to make conscious choices about supporting local businesses.

Sectors Adopting This

Food Delivery
Disruptive innovation opportunity: Implement an automated delivery system using drones or robots to enhance efficiency and minimize human contact.
Restaurant Marketing
Disruptive innovation opportunity: Develop a data-driven marketing platform that helps restaurants target and engage consumers in a personalized and cost-effective manner.
Online Ordering
Disruptive innovation opportunity: Create an AI-powered virtual assistant that streamlines the online ordering process, making it quick and convenient for consumers.
SCORE
5.4 out of 10
GENDER
50% Men50% Women
MARKETTop markets: North America
GENERATION
  • Gen Z
  • Gen Alpha
  • Gen X
  • Millennial (primary audience)
POPULARITY
Popularity 61%
Activity 93%
Freshness 9%