Ideas
Explore the world's #1 largest database of ideas and innovations, with 460,592 inspiring examples.
Trend Reports
Discover why 1,240 brands rely on our AI-powered Trend Reports to get better, faster insights.
Newsletter
Join 321,086 subscribers who rely on our weekly newsletter to keep up with need-to-know trends and insights.
How to Hunt
Learn more about how to hunt megatrends, ideas, patterns and opportunity.
Consumer Insights
Uncover major shifts and emerging opportunities with our exclusive PRO research.
Trend Reports
Discover why 1,240 brands rely on our AI-powered Trend Reports to get better, faster insights.
Newsletter
Join 321,086 subscribers who rely on our weekly newsletter to keep up with need-to-know trends and insights.
How to Hunt
Learn more about how to hunt megatrends, ideas, patterns and opportunity.
Advisory & Services
Accelerate innovation and ignite disruptive thinking with our award-winning programs and research.
Trend Reports
Get fast, customized trend reports, presentations and deep dives 20x faster than traditional research.
Plans
Get started today with a free consultation, our self-serve tools, or a dedicated program.
Articles & Magazine
Get inspired with our 4,210 innovation strategy articles, keynote, videos and innovation tools.
Innovation Awards
Trend Hunter’s Innovation Strategy Awards recognize the best innovation tactics gathered from our interviews with some of the world's most notable business leaders, authors and change makers.
Advisory & Services
Accelerate innovation and ignite disruptive thinking with our award-winning programs and research.
Innovation Assessment
Enhance your innovation potential with a deeper understanding of your unique innovation archetype and how your organization benchmarks.
FuturistU
Prepare for the years ahead with 100+ lessons, tactics, tools and frameworks with our full learning database.
Innovation Books
Join 20,000,000 people getting better and faster with our New York Times Bestselling books and keynote videos.
Jeremy Gutsche
Ignite your event or virtual event with our CEO, a NY Times Bestselling Author and one of the top innovation keynote speakers.
Our Team of Speakers & Virtual Presenters
Inspire your group with our most popular speakers on innovation, trends, change and futurism.
Custom Training & Events
Bring the Future Festival experience directly to your team or co-hosted custom event.
Custom Masterclasses
Join the world's leading brands who leverage our custom programs to accelerate innovation.
FuturistU 5-Day Program
Become a Futurist with our immersive 5-Day program at Future Festival World Summit.
Online eLearning
Learn the fundamentals of futurism and trends with 100+ online courses about innovation.
How to Hunt
Learn more about how to hunt megatrends, ideas, patterns and opportunity.
Contact
Get in touch to learn more, ask a question or submit a tip.
About Us
Learn more about Trend Hunter and how we accelerate innovation.
Follow-Us
Join our 3,500,000 social media followers, on the cutting edge.
How to Hunt
Learn more about how to hunt megatrends, ideas, patterns and opportunity.
FAQ
Get answers to common questions about Trend Hunter.
Community
Stay on the cutting-edge with the help of the Trend Hunter community.
Team
Meet the team trusted by hundreds of leading businesses worldwide.
Jobs
Find opportunities to accelerate your career with the #1 Trend Firm.
News
Catch up on noteworthy Trend Hunter news and media mentions.
Join
Build a portfolio and put your trend-spotting abilities to the test.
Advertising
Supercharge your marketing by partnering with Trend Hunter.
Portfolio
Visit your public portfolio and browse your past articles.
Add a Trend
Write up an article and showcase your trend-spotting skills.
My Trends
Edit your articles and see how they stack up on the leaderboards.
Settings
Edit your profile, connect your social media accounts, and more.
Add a trend, customize your dashboard, or track topics.
Future Festival
Innovation Events
Join the world's top innovators at our in person events.
Free Webinars
Learn to innovate through chaos, navigate the new normal and maintain work culture from home.
Custom Training & Events
Bring the Future Festival experience directly to your team or co-hosted custom event.
Search our database of 460,592 cutting edge ideas.

AI-Powered Credit Card Rewards

HSBC is Launching a New AI Reward Program to Target Customers

— May 2, 2018 — Tech
London-based bank HSBC has recently partnered with Maritz Motivation Solutions in an effort to enact an AI rewards program. The new AI-powered system will work by reading customer data to predict how users may redeem their credit card points. By leveraging this information, HSBC will be able to market certain categories to its customers, including travel, merchandise, gift cards or cash. This new AI rewards program will function a little like targeted advertising but will be more focused as it relies on information garnered from credit card use.

This will be the first rewards program offered by HSBC and the bank is hoping the expertise of Maritz Motivation Solutions will help better tailor the service towards customers. Maritz Motivation Solutions, a provider of loyalty programs to various companies, will help the bank promote the new AI-powered service to clients and will aid HSBC in calculating the percentage of customers likely to redeem items from different categories.


Image Credit: HSBC
Trend Themes
1. AI-powered Rewards Programs - Using AI to predict and personalize credit card rewards based on customer data presents an opportunity for banks to increase customer engagement and satisfaction.
2. Tailored Targeted Advertising - Leveraging credit card usage data to deliver targeted advertisements for specific categories such as travel, merchandise, gift cards, or cash can improve the effectiveness of marketing campaigns.
3. Partnerships for Program Enhancement - Collaborating with loyalty program providers or AI experts can enhance the capabilities of rewards programs, enabling better customization and increasing customer loyalty.
Industry Implications
1. Banking - Implementing AI-powered rewards programs can revolutionize the banking industry by offering more personalized and valuable services to customers.
2. Loyalty Programs - Integrating AI into loyalty programs can optimize rewards offerings, increasing customer engagement and retention.
3. Advertising and Marketing - Utilizing AI to target and deliver personalized advertisements based on customer credit card data can improve marketing effectiveness and drive higher conversion rates.
4.3
Score
Popularity
Activity
Freshness