Etihad Airways' 'Pay@home' Lets Travelers Pay Cash for Online Bookings

By: Laura McQuarrie - Nov 6, 2015
References: etihad &
One of the golden rules of business states that a customer is always king—a statement that is certainly in line with Etihad Airways' new Pay@home service.

Across the world, people are embracing cashless cards and mobile payments, but in the Middle East, laying down cash is still one of the most popular ways to make a purchase. With the new Pay@home system, Etihad customers will be able to make online flight bookings and then have cash collected straight from their homes within 24 hours by a courier.

Since it's estimated that in the UAE, 70% of e-commerce is conducted on a COD basis, this model satisfies those who are eager to shop online, but reluctant to use a credit card as a form of payment.