Harrods' Fine Wines and Spirits Rooms are Organized by Flavor Profile
Laura McQuarrie — May 10, 2018 — Business
References: harrods & thespiritsbusiness
Luxury London department store Harrods opened its new 1920s-inspired Fine Wines and Spirits Rooms to challenge consumer perceptions by putting the primary focus on flavor before brand labels. Rather than categorizing different kinds of alcohol by brand, the spaces are organized to help consumers make discoveries based upon flavors and aromas.
While the Fine Wines Room boasts products that are organized by terroir, as well as an aroma table to help consumers discover the unique flavors of grapes, the Fine Spirits Room and Champagne Room also show off flavor-first categories.
The newly opened space also gives consumers a peek into vineyards through livestreams in the Education Room, with other areas dedicated to personalization through services that provide consultations, bespoke cellar plans and custom in-house bottle engraving.
While the Fine Wines Room boasts products that are organized by terroir, as well as an aroma table to help consumers discover the unique flavors of grapes, the Fine Spirits Room and Champagne Room also show off flavor-first categories.
The newly opened space also gives consumers a peek into vineyards through livestreams in the Education Room, with other areas dedicated to personalization through services that provide consultations, bespoke cellar plans and custom in-house bottle engraving.
Trend Themes
1. Flavor-focused Spaces - Creating spaces that prioritize flavor over brand labels provides consumers with an enhanced sensory experience and the opportunity to discover new and unique flavors.
2. Organizing by Flavor Profiles - Organizing alcohol products by flavor and aroma profiles allows consumers to easily navigate and explore different options within the category.
3. Personalized Alcohol Experiences - Offering personalized services such as consultations, bespoke cellar plans, and custom in-house bottle engraving adds value to the consumer experience and creates a sense of exclusivity.
Industry Implications
1. Luxury Retail - The luxury retail industry can adopt the concept of flavor-focused spaces to enhance the shopping experience and attract discerning customers seeking unique products.
2. Hospitality - Hotels, restaurants, and bars can explore organizing their alcohol offerings by flavor profiles to create a curated and engaging experience for their guests.
3. Wine and Spirits - The wine and spirits industry can leverage the trend of personalized alcohol experiences to differentiate themselves and cater to the growing demand for unique and customized products.
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