Controlling Emotional Outbursts
Paul Ekman Keynotes - The Paul Ekman speeches reflect his ability to detect lies as an American psychologist. Ekman is...
Paul Ekman encourages people to keep a kind of emotional trigger diary. This would involve writing down what makes someone angry, so that they can go back and review it later. This lets people check for patterns and see if there's something specific that's upsetting or angering them. Knowing what one's triggers are can help people to avoid having an outburst.
Ekman says it's important to try and separate impulse and action. Ultimately Ekman says that people need to figure out what it is that really upsets them and then consciously try to stay calm when it comes up again.