Chipotle is now creating tamper-proof packaging options in order to address any concerns consumers may have about ordering from the chain during the coronavirus outbreak. Using tamper-proof packing will ensure no contact between delivery personal and food will occur. The chain is also adding new options for customers to convey special instructions that can limit contact, and it will also offer free delivery from March 15th to March 31st for any orders costing between $10-200.
The restaurant has also taken actions to increase its capacity to deal with online orders, ensuring it can meet any increased demand that may arise.
Additionally, delivery tracking can provide customers with real-time step-by-step updates about the progression of any order.
Overall consumers may value the increased precautions undertaken by the brand.
Image Credit: Chipotle