Inclusive Retail Mannequins

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This Primark Seated Mannequin Was Created with Sophie Morgan

— July 26, 2025 — Business
The Primark seated mannequin was unveiled by the retailer to showcase its continued commitment to inclusion and representation by focusing on the form of a person in a wheelchair.

The mannequin, whose name is Sophie, was co-created and inspired by British TV presenter and disability advocate Sophie Morgan. The mannequin will make its debut at 22 of the brand's flagship locations across nine countries and boasts the model positioned in an artistic faux wheelchair. The mannequin is arriving on the heels of the brand's Adaptive range that launched in January 2025 and showcased a variety of inclusive details to accommodate consumers who are differently abled, use a catheter or a stoma.

Morgan spoke on the Primark seated mannequin saying, "This project is incredibly close to my heart – it’s been over 15 years in the making. To now walk into a major high street retailer like Primark and see a mannequin that looks like me is deeply emotional. ‘Sophie’ represents more than just a mannequin, she’s a symbol of progress and visibility. Working with Primark to create her has been a dream, every detail, from her posture to the design of the wheelchair as a natural extension of the body has been carefully considered to reflect the real lives of wheelchair users. I can’t wait to see how people respond to her.”

Trend Themes

  1. Inclusive Fashion Representation — Brands are increasingly designing mannequins that reflect diverse body types and abilities, promoting inclusivity and authenticity in fashion retail.
  2. Adaptive Retail Solutions — Retailers are incorporating adaptive design elements into their product offerings to better serve differently abled consumers, enhancing customer engagement and loyalty.
  3. Collaborative Advocacy Partnerships — Companies are teaming up with advocates and influencers to co-create products that emphasize societal representation and inclusion.

Industry Implications

  1. Fashion Retail — The fashion retail industry is seeing a shift towards more inclusive visual merchandising with mannequins representing diverse physical abilities.
  2. Assistive Technologies — The growth in adaptive mannequin designs and products is fostering innovation in the global assistive technologies industry.
  3. Marketing and Advertising — Innovative branding strategies are emerging within marketing sectors as businesses integrate inclusivity as a core message in advertising campaigns.
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