Live support chat is a great way to improve customer service and directly address any objections or questions consumers might have. This has become such a popular feature that this startup is now offering live chat software as a service. Based in India, Conversity is just the latest SaaS venture aimed at helping other companies better engage with their audiences.
Conversity also specializes in speed, as it offers to add live support chat to mobile apps in less than ten minutes. Founded by Sandeep Periwal, Conversity is a powerful cloud-based in-app messaging library that gives native app developers the ability to integrate live chat functionality. It is also highly customizable in terms of color schemes.