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Relationship-Based Baking Businesses

King Arthur Flour Company is Employee-Owned

— February 28, 2011 — Social Good
Based in Norwich, Vermont, King Arthur Flour Company, founded in 1970, is America’s oldest flour company. Certified by B Corporation, one of King Arthur Flour Company’s main values is its employees. Relationships are the base of what they do, and what they are premised on. What is more, the company has been completely employee-owned since 1996, meaning that the workers have a stake in the success or failure of the company. This translates into an environment of openness and inclusiveness where employees are able to discuss and understand the company’s plans, goals, challenges and strategies.

Thus, customers and employees have a personal relationship with the company, creating excellent bags of flour. King Arthur Flour sells numerous types of flour including whole wheat flour, white whole wheat flour, unbleached bread flour, organic all-purpose flour, organic whole wheat flour and organic white whole wheat flour.

King Arthur Flour also has a bakery and café where shoppers can watch bakers in a demo kitchen, while drinking coffee or treats and accessing Wi-Fi. Furthermore, King Arthur Flour has a Baking Education Center where they offer baking classes for everyone from children looking to have some fun to professional bakers looking to take their practice to the next level.

In terms of social responsibility, King Arthur Flour has something called their Life Skills Bread Baking Program where students are able to learn how to bake bread, with donations going to local food pantries. Its official social responsibility mission is divided into four distinct, but related parts: products, community, environment and employees. All these areas create a purpose-driven company that is able to strive in a competitive market. Interestingly, all full-time employees are given forty hours of volunteer service, paid by King Arthur flour, to contribute to a non-profit organization of their choice.

King Arthur Flour Company has been recognized by Wall Street Journal as one of the Top Small Workplaces. In 2008, they were rewarded the Terry Ehrich Large Company Leader Award by the Vermont Businesses for Social Responsibility. These are just a few of the honors that this unique company has received. All of King Arthur Flour’s official recognitions exemplify the ways in which it impacts the community.

Contact Information:
King Arthur Flour Company Website
135 US Route 5 South
Norwich, Vermont
United States
Telephone: 802-649-3361
Fax: 802-649-3365