7-Eleven has announced a new autonomous robot delivery pilot project being launched in partnership with Serve Robotics that aims to offer patrons the ability to get some of their favorite items as quickly and conveniently as possible.
The pilot project will see consumers in the Los Angeles area able to place an order through the brand's 7NOW delivery app where they will be alerted that their order might be delivered by a self-driving robot. Customers are required to greet the robot outside before using a code to access their order inside.
7-Eleven shoppers who take advantage of the autonomous robot delivery will be charged a $2.99 fee, which is the same as the one for a human driver but without the need for a tip.
What's Driving This Trend
- Autonomous Delivery
- 7-Eleven is testing autonomous robot delivery as a quicker and more convenient way to get items.
- Mobile Ordering
- The 7NOW delivery app allows consumers to place their orders to be delivered by revolutionary robot technology.
- Contactless Delivery
- The use of self-driving robots for delivery allows consumers to access their purchased items without physical interaction.
Who This Affects Most
- Retail
- Retailers can improve customer convenience and satisfaction by implementing autonomous delivery.
- Food Delivery
- Food delivery services can utilize autonomous robots for quicker food delivery.
- E-commerce
- Autonomous delivery and mobile ordering can be applied to various e-commerce businesses for increased efficiency.
