YourMechanic Has Launched Its Easy-to-use Car Service App
Francesca Mercurio — August 14, 2021 — Autos
References: yourmechanic & pymnts
Mobile auto repair company, YourMechanic, has announced the launch of a new customer app. The YourMechanic app will allow car owners to order various auto repair and maintenance services directly through the app.
YourMechanic currently works in 3,000 U.S. cities and has launched the app in response to consumer demands. The company discovered that 40 percent of its business are repeat customers, and sought to create an app that could provide a complete history and profile of a customer's car.
The app will feature price quotes, repair scheduling, and thorough vehicle service reports - all of which can be easily accessed via the app. The app also allows users to chat with their mechanics and track their technician's estimated arrival time. The app is available on Apple or Android, and the company will continue to offer its services through the company site.
Image Credit: YourMechanic
YourMechanic currently works in 3,000 U.S. cities and has launched the app in response to consumer demands. The company discovered that 40 percent of its business are repeat customers, and sought to create an app that could provide a complete history and profile of a customer's car.
The app will feature price quotes, repair scheduling, and thorough vehicle service reports - all of which can be easily accessed via the app. The app also allows users to chat with their mechanics and track their technician's estimated arrival time. The app is available on Apple or Android, and the company will continue to offer its services through the company site.
Image Credit: YourMechanic
Trend Themes
1. Mobile Auto Repair Apps - Developing an app that allows car owners to request auto repair and maintenance services conveniently through their mobile devices offers an opportunity for auto service startups to gain a competitive advantage.
2. Service History Tracking - Developing an app that allows car owners to keep track of their vehicle's maintenance and service history offers an opportunity for companies to add value to their services and improve customer experience.
3. Real-time Communication - Developing an app that allows car owners to communicate with their mechanics in real-time and track the estimated arrival time of technicians presents an opportunity for auto service companies to offer more transparent and personalized services.
Industry Implications
1. Mobile Auto Repair Services - The rise of mobile auto repair services and the increasing demand for tech-enabled convenience in the auto service industry presents an opportunity for startups to disrupt the traditional brick and mortar auto repair shops and gain market share.
2. Auto Insurance Providers - Partnering with mobile auto repair services and offering app-based service history tracking as a value-added service for policyholders presents an opportunity for auto insurance providers to improve customer experience and loyalty.
3. Automakers - Partnering with mobile auto repair services and integrating their app-based services into their connected car technologies presents an opportunity for automakers to offer a more comprehensive and convenient ownership experience for their customers.
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