UserTesting Debuts the Feedback Engine and New AI-Powered Features
Kanesa David — April 11, 2024 — Business
References: usertesting & siliconangle
UserTesting Inc. has unveiled a robust feedback engine alongside significant enhancements to its artificial intelligence capabilities. This new service offers a comprehensive suite of testing capabilities, enabling teams to gather valuable insights throughout product development.
This service's core is an array of AI-powered tools designed to streamline feedback collection and analysis. Organizations can leverage AI-powered surveys with high sample sizes to swiftly gather comprehensive feedback about their products and customer experiences. On the AI front, UserTesting has introduced AI themes, a groundbreaking feature that enhances automated analysis and insight extraction from open-ended survey questions.
“Launching the Feedback Engine is a pivotal achievement towards realizing our vision of integrating the best aspects of UserTesting and UserZoom platforms while continuing to embrace technological innovations,” Michelle Engle, chief product officer at UserTesting, said ahead of the announcement. “Our enhancements in survey features and AI capabilities converge qualitative and quantitative data on a single platform, empowering our customers with deeper insights to build market-leading products and more memorable customer experiences.”
Image Credit: Gorodenkoff
This service's core is an array of AI-powered tools designed to streamline feedback collection and analysis. Organizations can leverage AI-powered surveys with high sample sizes to swiftly gather comprehensive feedback about their products and customer experiences. On the AI front, UserTesting has introduced AI themes, a groundbreaking feature that enhances automated analysis and insight extraction from open-ended survey questions.
“Launching the Feedback Engine is a pivotal achievement towards realizing our vision of integrating the best aspects of UserTesting and UserZoom platforms while continuing to embrace technological innovations,” Michelle Engle, chief product officer at UserTesting, said ahead of the announcement. “Our enhancements in survey features and AI capabilities converge qualitative and quantitative data on a single platform, empowering our customers with deeper insights to build market-leading products and more memorable customer experiences.”
Image Credit: Gorodenkoff
Trend Themes
1. AI-themed Data Analysis - Revolutionizing feedback analysis through AI-powered themes for deeper insights extraction.
2. Comprehensive Feedback Suite - Integrating AI-powered tools for enhanced feedback collection across product development stages.
3. High-sample AI Surveys - Accelerating feedback gathering with AI-driven surveys offering significant sample sizes.
Industry Implications
1. Market Research - Unlocking opportunities to revolutionize market insights through advanced AI data analytics.
2. Tech Product Development - Transforming product innovation strategies with comprehensive AI-powered feedback suites.
3. Customer Experience - Enhancing customer satisfaction strategies with AI-driven high-sample surveys for deeper insights.
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