SusieCakes Debuted National Shipping and a Special Hotline Service
Colin Smith — May 3, 2022 — Business
References: susiecakes & qsrmagazine
'SusieCakes,' the Los Angeles-based cake manufacturer and retailer, has announced a new nationwide shipping service alongside the 'SusieCakes Grandma Hotline.' The hotline, which is available at 8777-GRMA-911, features a variety of prerecorded messages from grandmas around the nation. These messages range from informed advice to proverbs and even jokes and personal opinions. The grandma hotline was created to simultaneously celebrate the release of nationwide shipping and honor the grandmas around the country, as SusieCakes was initially inspired by the baking of grandmothers.
Currently, customers across the United States can order either the 'Celebration Cake' or the 'Old-Fashioned Chocolate Cake,' two of the company's most iconic recipes. The cakes are shipped in a recyclable box, and each order includes a handwritten note from SusieCakes.
Image Credit: Shutterstock
Currently, customers across the United States can order either the 'Celebration Cake' or the 'Old-Fashioned Chocolate Cake,' two of the company's most iconic recipes. The cakes are shipped in a recyclable box, and each order includes a handwritten note from SusieCakes.
Image Credit: Shutterstock
Trend Themes
1. Nationwide Cake Shipping - Establishing a new service to deliver cakes, nationwide proves that there is an opportunity to tap into remote areas that lack access to cake bakeries.
2. Grandma Hotline Services - The creation of the Grandma Hotline service presents an opportunity for businesses to provide emotional support and personalized experiences to customers.
3. Handwritten Notes to Customers - Including a handwritten note with orders enables companies to create a personalized connection with their customers, influencing their loyalty and brand trust.
Industry Implications
1. Food and Beverage - The food and beverage industry could adopt a nationwide delivery service to cater to consumers who don't have access to restaurants and cafes.
2. Customer Service - The customer service industry could adopt the idea of personalized hotlines to provide emotional support to their customers.
3. Ecommerce - The ecommerce industry could integrate handwritten notes with orders to create a personalized connection with consumers, reinforcing brand loyalty and trust.
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