Personalized Runway Shopping Services

Burberry's Runway Made-to-Order Service Engraves User Names

Burberry's new runway purchasing tool is an ingenious new technology called the Runway Made-to-Order service lets fashionistas purchase the pieces they want right after the runway shows.

The service further enhances the purchasing experience by letting consumers personalize their Burberry items. The user can engrave their name onto metal tags or plates on coats, purses and other fashion pieces they pick.

Buying a designer item is a special enough experience for many people. Having an item that has an engraving demonstrating that it has specifically been made under one's name can only make it that much more appealing. Burberry calls this feature 'smart personalization.'

Burberry utilized the service for the first time at it's Autumn/Winter 2013-14 Show at Kensington Gore, London.

Personalized Runway Shopping Services
Disruptive innovation opportunity: Explore the use of personalized shopping experiences to enhance customer engagement and create unique, customized products.

Who This Affects Most

Fashion and Apparel
Disruptive innovation opportunity: Integrate technology into the fashion industry to create personalized shopping experiences and unique product offerings.
SCORE
4.2 out of 10
GENDER
10% Men90% Women
MARKETTop markets: North America, South America, Europe, Asia
GENERATION
  • Gen Z
  • Gen Alpha
  • Millennial (primary audience)
  • Gen X (primary audience)
POPULARITY
Popularity 58%
Activity 60%
Freshness 8%