Melbourne Airport recently introduced domestic travelers to a new self-service terminal that is meant to make one's airline experience more pleasant and hassle-free. Saving time and enhancing convenience, Melbourne Airport's new domestic terminal lets travelers check-in to flights and check-in their baggage faster than ever before thanks to a partnership with SITA who has provided it with its AirportConnect Open platform capabilities.
Staff at Melbourne Airport are given a new role thanks to this high-tech system, now centered around helping passengers at self-service kiosks rather than completing entire transactions for them. Ultimately promoting efficiency, this self-service terminal "has a capacity to handle 10 million passengers a year and aims to speed up the passenger experience" for travelers.
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