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Hospital-Housed AI Chatbots

Massachusetts General Hospital is Experimenting with an AI Chatbot

— October 26, 2023 — Tech
Massachusetts General Hospital is exploring the potential of a new cutting-edge artificial intelligence chatbot designed for healthcare applications. Dr. Michael Mansour, an infectious disease specialist, is currently testing the beta version of this generative AI tool within the UpToDate program, which is provided by IT company Wolters Kluwer Health.

UpToDate is a valuable resource for clinicians, offering access to an extensive database of scientific articles containing the latest medical research. The chatbot is meant to engage in conversations with patients and identity targeted approaches to unique health concerns.

Massachusetts General Hospital and Wolters Kluwer Health aim to provide clinicians with an innovative solution to access and apply medical knowledge effectively, ultimately improving patient care across all departments.

"Instead of spending those extra minutes searching things, (it) could allow me to go and talk to that person about their diagnosis, about what to expect for management," Dr. Mansour commented. "It restores that patient-doctor relationship."

Image Credit: Miriam Doerr Martin Frommherz
Trend Themes
1. AI Chatbots in Healthcare - The rise of AI chatbots in healthcare presents disruptive innovation opportunities for improving patient care and optimizing clinician workflows.
2. Generative AI for Personalized Healthcare - The use of generative AI in healthcare opens up possibilities for targeted approaches and tailored treatments based on individual health concerns.
3. Integration of AI and Medical Resources - The integration of AI chatbots with medical resources like UpToDate enhances access to medical knowledge and streamlines information retrieval for clinicians.
Industry Implications
1. Healthcare - The healthcare industry can explore the use of AI chatbots to enhance patient care and streamline processes in various medical settings.
2. Artificial Intelligence - The artificial intelligence industry can develop AI chatbots specifically designed for healthcare applications, catering to the unique needs of clinicians and patients.
3. Information Technology - The information technology industry can leverage AI chatbots to create innovative tools and solutions that improve information access and utilization in the healthcare sector.
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