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Post-Pandemic Digital Conversations

Jennifer Dorman from Babbel Explains Post-Pandemic Anxieties

— July 29, 2021 — Lifestyle
As the world slowly shifts back to normal, Jennifer Dorman, an expert sociolinguist at Babbel shares some advice on communicating in-person once again. With the radical shift of last year's global health crisis, social lives also took a turn with lock-downs in place.

Now, face-to-face meet ups are allowed and it is being noticed that communication can be a bit rusty. Dorman shares that we should be mindful of our mask, speaking more dramatically and expressively with our eyes. She also advises to tone down our body language as it has become more prominent than ever before after spending so much time communicating digitally. It is notable to maintain eye contact, ease into communication, intently listen, and to learn to keep a casual tone.

Image Credit: Babbel
Trend Themes
1. In-person Communication - Opportunities to innovate around methods, tools, and training to improve in-person communication skills for a hybrid work environment.
2. Digital Etiquette - Opportunities to develop training and support programs for navigating digital communication after lockdown measures ease.
3. Elevated Nonverbal Communication - Opportunities to develop coaching or training to improve and professionalize nonverbal communication in the workplace and personal life.
Industry Implications
1. HR and Employee Training - Developing training programs to improve interpersonal communication skills in a hybrid work environment.
2. Digital Communication Tools - Developing digital tools to enhance digital etiquette and smooth communication after lockdown measures ease.
3. Coaching and Personal Development - Offering personal development services aimed at improving nonverbal communication, particularly in hybrid work environments.
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