Genesis Partners with Forbes Travel Guide
Kanesa David — February 28, 2024 — Autos
Genesis Motors Canada has confirmed a groundbreaking partnership with Forbes Travel Guide that will see Genesis distributors further invest in the brand's growth by establishing new Genesis Retail Experience Centres across Canada.
These centers will offer customers an enhanced in-person experience, complementing the existing At Home (concierge) services provided by Genesis. With a focus on delivering exceptional service, Forbes Travel Guide will collaborate closely with Genesis Motors Canada and its national network of distributors to share best practices in luxury hospitality.
Forbes Travel Guide will provide comprehensive training to Genesis guest-facing team members, ensuring they uphold the highest luxury service and hospitality standards.
“We are thrilled to be the first automotive partner of Forbes Travel Guide, not only in Canada, but in the world. We continue our efforts to establish the new standard for luxury vehicles in Canada and we will now do the same for the guest experience,” said Eric Marshall, Director of Genesis Motors Canada.
Image Credit: Nick N A
These centers will offer customers an enhanced in-person experience, complementing the existing At Home (concierge) services provided by Genesis. With a focus on delivering exceptional service, Forbes Travel Guide will collaborate closely with Genesis Motors Canada and its national network of distributors to share best practices in luxury hospitality.
Forbes Travel Guide will provide comprehensive training to Genesis guest-facing team members, ensuring they uphold the highest luxury service and hospitality standards.
“We are thrilled to be the first automotive partner of Forbes Travel Guide, not only in Canada, but in the world. We continue our efforts to establish the new standard for luxury vehicles in Canada and we will now do the same for the guest experience,” said Eric Marshall, Director of Genesis Motors Canada.
Image Credit: Nick N A
Trend Themes
1. Luxury Retail Experience - Genesis Motors Canada partners with Forbes Travel Guide to establish new Genesis Retail Experience Centres offering enhanced in-person experiences.
2. Hospitality Training Collaboration - Forbes Travel Guide collaborates with Genesis Motors Canada to provide comprehensive training for guest-facing team members.
3. Enhanced Luxury Service Standards - Genesis prioritizes upholding the highest luxury service and hospitality standards through collaboration with Forbes Travel Guide.
Industry Implications
1. Automotive - Genesis Motors Canada pioneers opulent automotive hospitality experiences by partnering with Forbes Travel Guide.
2. Luxury Hospitality - Forbes Travel Guide expands its reach into the automotive industry through a groundbreaking partnership with Genesis Motors Canada.
3. Training and Development - Collaborative training initiatives between Genesis Motors Canada and Forbes Travel Guide set a new benchmark in luxury service standards.
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