'Alibaba Group Holding Ltd' is the name of a Chinese e-commerce company that has been facing problems with retailers selling counterfeit goods on its site, resulting in backlash from major brands and a distrust in its products among consumers.
Looking to put an end to this, the Chinese e-commerce company has chosen to implement a service that allows it to collaborate with these brands and fuel a better relationship. The system will work by tracking and removing any goods that have been deemed counterfeit on the website. These items will be identified with the help of the legitimate brands, which the company will assign an account manager to in order to communicate with.
This gives the brands who have been critical of the Chinese e-commerce company the opportunity to flag goods for removal themselves, creating a streamlined system that works to the benefit of everyone.
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