Amazon Alexa Now Offers Emergency Assist to Connect Users to 911
Kanesa David — September 21, 2023 — Tech
Amazon Alexa is receiving a new update that will bring Emergency Assist, a new feature for alerting emergency services, to consumers who own an Echo device. By activating this feature, Alexa will connect the user to an agent who can alert emergency services based on what the circumstances are. By saying "Alexa, call for help," users will be able to access essential information about their home address to communicate to emergency personnel. The feature will also inform responders which device the call was made from, so first responders know which rooms to check first.
Alexa also notifies the user's set contact list once the Emergency Assist feature is activated, and can detect smoke or CO alarms to activate those too. Emergency Assist will replace Amazon's previous emergency system, Guard Plus.
Image Credit: Amazon
Alexa also notifies the user's set contact list once the Emergency Assist feature is activated, and can detect smoke or CO alarms to activate those too. Emergency Assist will replace Amazon's previous emergency system, Guard Plus.
Image Credit: Amazon
Trend Themes
1. Emergency-assist Feature - Amazon Alexa's new Emergency Assist feature connects users to emergency services through voice commands, providing essential information about the situation.
2. Connected Home Security - Integration of emergency-alerting systems into smart home devices like Amazon Echo provides enhanced safety and peace of mind for homeowners.
3. Smart Device Automation - Automated detection of smoke or CO alarms by Amazon Alexa adds convenience and proactive safety measures to the connected home ecosystem.
Industry Implications
1. Smart Home Technology - The integration of emergency-alerting features like Emergency Assist in smart home devices presents opportunities for companies in the smart home technology industry to enhance safety and expand their product offerings.
2. Home Security Systems - The evolution of emergency-alerting capabilities in devices like Amazon Echo creates disruptive innovation opportunities for home security system providers to integrate with connected smart home ecosystems.
3. Internet of Things (iot) - The integration of emergency-alerting functionality in IoT devices like Amazon Echo showcases the potential for further integration and automation of various home safety features, opening up avenues for disruptive innovation within the IoT industry.
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