Amazon Will Be Making Alexa Conversations More Natural
Daniel Johnson — June 7, 2019 — Tech
References: developer.amazon & techcrunch
Amazon announced at its MARS conference that it will be making Alexa conversations more natural -- with a focus on conversational fluidity, where topics can change throughout the conversation. Amazon showed an example of what this can look like at its conference, where the AI had to change from one topic to another.
The strides made in Alexa conversations come as a result of a new dialogue system that is able to predict upcoming actions and better switch between different functions. Amazon states that the new AI system has increased Alexa's accuracy by 20%. The new improvements will also help developers to create conversation flows like the ones we now see with Alexa.
Image Credit: Amazon
The strides made in Alexa conversations come as a result of a new dialogue system that is able to predict upcoming actions and better switch between different functions. Amazon states that the new AI system has increased Alexa's accuracy by 20%. The new improvements will also help developers to create conversation flows like the ones we now see with Alexa.
Image Credit: Amazon
Trend Themes
1. Improved Conversational AI - Amazon will make conversational AI more natural with predictive dialogue systems.
2. Seamless Topic Switching - Alexa will be able to switch between different topics seamlessly within a conversation with more accuracy.
3. Efficient Conversation Flows - New dialogue system will allow developers to create conversation flows for AI systems more easily.
Industry Implications
1. Smart Home - Improved conversational AI will disrupt the smart home industry by creating more seamless interactions between users and devices.
2. Customer Service - Efficient conversation flows and improved accuracy will disrupt the customer service industry, making chatbots and virtual assistants more helpful and effective.
3. Healthcare - Seamless topic switching and improved accuracy of conversational AI systems can create disruptive opportunities in healthcare industry for patient management and monitoring.
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