Heather Hobson
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Having a stroke or heart attack? Bloody stump perhaps? Move to the front of the line. Everybody else, please proceed to the electronic check-in kiosk. Attempts are being made at a Dallas hospital to aide nurses. New check-in kiosk computers are allowing them to determine which patients are most in need of urgent care. It doesn’t reduce patient wait times that much but it helps a little bit. More importantly, it keeps protects the privacy of the patient. They no longer have to sit in a noisy room and explain their personal symptoms to nurses.  Shortening the check-in time only addresses part of the problem. Like other hospitals, she said, Parkland is also trying to find ways to improve the overall wait time in its emergency room.
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ER Check-in Kiosks
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Airport Style Self Service Reaches the Hospital
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