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The Hyatt chain of hotels is recognizing the power of Twitter in the hospitality industry by extending its Hyatt Concierge services to the microblogging service with @HyattConcierge. Guests and former guests simply follow @HyattConcierge and coordinate details of their stay, ask questions and resolve issues using Hyatt Concierge’s Twitter account. We’ve seen a number of ways in which businesses and organizations successfully harness Twitter for good. Check out some of my favorites below. References: twitter,Filed In: |
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