Wells Fargo's New Virtual Assistant Carries Out Banking Tasks
Rahul Kalvapalle — October 27, 2021 — Business
References: wellsfargo & voicebot.ai
Multinational financial services giant Wells Fargo is launching a brand new virtual assistant that is designed to use the wonders of artificial intelligence and machine learning technologies to provide improved customer service and convenience to customers, particularly users of the company's updated smartphone app.
Simply dubbed 'Fargo,' this new virtual assistant will be capable of posing banking-related questions and then performing tasks accordingly. For example, a Wells Fargo client can ask the virtual assistant to transfer money between accounts, pay an outstanding bill, reveal account balances or provide statements of past and pending transactions.
Whilst banking has already long infiltrated mobile platforms, technology continues to evolve at a rapid pace with the advent of new tools such as AI, which is why Wells Fargo is looking to stay ahead of the curve by combining the benefits of AI and virtual assistants.
Image Credit: Wells Fargo
Simply dubbed 'Fargo,' this new virtual assistant will be capable of posing banking-related questions and then performing tasks accordingly. For example, a Wells Fargo client can ask the virtual assistant to transfer money between accounts, pay an outstanding bill, reveal account balances or provide statements of past and pending transactions.
Whilst banking has already long infiltrated mobile platforms, technology continues to evolve at a rapid pace with the advent of new tools such as AI, which is why Wells Fargo is looking to stay ahead of the curve by combining the benefits of AI and virtual assistants.
Image Credit: Wells Fargo
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