Inpatient Virtual Care Platforms

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NESA Achieves a Significant Milestone in Healthcare Technology

— August 12, 2025 — Tech
NESA has become the first inpatient virtual care platform to receive Epic's Toolbox designation. This development indicates the company's seamless integration and compliance with Epic's rigorous inpatient care standards.

The recognition validates NESA Virtual Care Platform™ — NESA's AI-powered service offering — as a clinically reliable solution that operates natively within Epic's ecosystem. The inpatient virtual care platform enhances delivery through features like embedded video consultations, ambient listening, multi-participant support, and integration with Epic's suite of tools, including MyChart Bedside TV. These functionalities will enable hospitalized patients to access medical records and communicate with care teams directly from their rooms.

By combining enterprise-grade hardware with intelligent software, NESA addresses critical pain points in inpatient care coordination while maintaining workflow continuity for medical staff. This is a noteworthy development because virtual care is becoming increasingly embedded in hospital operations.

Image Credit: NESA

Trend Themes

  1. AI-powered Healthcare Tools — The integration of AI-driven functionalities like ambient listening and multi-participant support in NESA's platform showcases a shift towards more intelligent and responsive healthcare environments.
  2. Seamless Health Tech Integration — NESA's recognition by Epic's Toolbox highlights the growing trend of health tech solutions that seamlessly integrate with existing electronic medical records systems, ensuring workflow continuity.
  3. Patient-centric Virtual Care — The ability for patients to access medical records and communicate with care teams directly from their hospital rooms illustrates an increasing focus on enhancing the patient experience through technology.

Industry Implications

  1. Healthcare Technology — NESA's platform represents a significant advancement in the healthcare technology industry, where AI-driven virtual care solutions are transforming traditional inpatient care models.
  2. Hospital Workflow Management — The seamless integration of NESA's platform with Epic's systems signifies a growing industry demand for solutions that enhance operational efficiency and care coordination in hospitals.
  3. Patient Engagement Solutions — With its features that allow inpatients to engage with their health data and care providers directly, NESA is pioneering new approaches within the patient engagement sector.
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