These consumer agency innovations put consumers in the creative driver's seat and illustrate brands' desire to build trust with their target markets by letting them bring new products, advertising campaigns and interactive experiences to life through co-creation.
When it comes to notable marketing examples, M&M's interactive ghost story campaign and Uber's 'Year with Uber' videos stand out. While M&M's latest Halloween campaign -- titled Millie & Max: A Ghost Story -- was released in chapters and co-created by fans who voted for plot outcomes online -- Uber's Year with Uber video series consisted of consumers' ride history and notable moments gathered over one year.
Other consumer agency innovations to note include Fox's proposed, upcoming Choose Your Own Adventure film which was recently announced at CinemaCon 2018 along with New Alchemy and the FCFL's latest Esports partnership. The two companies have teamed up to launch the "first fan-controlled sports league backed by the Ethereum blockchain."
14 Consumer Agency Innovations
From Fan-Powered Esports Leagues to Interactive Audience Films:
Jana Pijak — Feb 11, 2019 — Marketing
14
Playfully Interactive Music Pop-Ups
The Moog House of Electronicus Temporarily Opened in LA
13
Crowdsourced Dress Designs
/Nyden is Using Instagram Stories to Refine Fashion Design Ideas
12
Gamified Pop-Up Marketing Solutions
'CrazyRocket' Incentivizes Users to Interact with Your Brand
11
Sci-Fi Interactive Mall Campaigns
LEGO Star Wars Honors the Film with High-Tech Gesture Sensors
10
Personalized Ride Share Videos
Year with Uber Turns a Rider's 2017 Trip History into a Music Video
9
Voice-Controlled Adventure Stories
Audible & Amazon Alexa are Reviving Choose Your Own Adventures
8
Voice-Powered Unboxing Experiences
Gwynnie Bee Created a Voice-Activated Unboxing Adventure
7
Sci-Fi Voice Assistant Games
'Westworld: The Maze' is an Immersive Game on Amazon Alexa
6
Choose-Your-Own-Adventure TV Shows
Netflix is Planning to Offer Deeper TV Immersion for Audiences
5
Interactive Audience Films
Fox's Proposed Choose Your Own Adventure Film Will Let Viewers Decide
4
Interactive Ghost Story Campaigns
M&M's Halloween Campaign is Launched in Weekly Installments
3
Blockchain-Powered Fan Leagues
New Alchemy is Bolstering the FCFL with Blockchain Technology
2
Multi-Sensory Music Platforms
The 'Dropin' System Offers Tactile and Visual Elements
1
Expensable Music Videos
Receipts in Expensify's Interactive Music Video Can Be Claimed for Cash
Related Ideas
Newsstand-Style Pop-Up Series
Uber Eats x ALDI Celebrated Their Partnership with 'The Daily Feed'
Creative Retail Competitions
Bricks & Minifigs Launches LEGO Clock Design Contest
Gen Z Storytelling Campaigns
Coach is Running the 'Explore Your Story' Campaign for Spring 2026
Cleverly Branded Energy Drinks
Fire Brands Targets Gen Z with Playboy Energy Drink
Interactive AI Storytelling Platforms
Character.AI Introduced Books Mode
Experiential Convenience Stores
FamilyMart Announced IP-Centered Store Experiences in Japan
Cross-Network Playoff Promotions
NHL and Multiple Broadcasters Launch a Playoff Marketing Campaign
Entertainment-Driven Distilleries
Ole Smoky and Yee-Haw create immersive brewery venues
Shoppable TV Ads
Samsung and Amazon Enable Remote-Based Shopping Directly on TV
Pet-Powered Beauty Campaigns
e.l.f. Cosmetics' Animal Intelligence Redefines "AI"
Authentic Connection Campaigns
Heineken's Hijack Socialization Encourages Out-of-Home Gatherings
Themed Snack Collectibles
Kinder Joy Evolves its Treat-And-Toy Format with Themed Collections
Licensed Flavor Collaborations
Conagra Blends Celebrity and Brand Partnerships Into Snacks
Fashion-Branded Café Experiences
Vogue Blends Retail with Immersive Hospitality Spaces
AI-Matched Creator Partnerships
YouTube Creator Partnerships Links Brands & Creators with Gemini
Interactive Toy Experiences
Spin Master Highlights Opportunities in the Toy Sector in 2026
German Automotive Sports Partnerships
Audi Renews Its Partnership with Inter Miami CF
Globalized Tournament Campaigns
Coca-Cola Debuts 'Uncanned Emotions' for the 2026 World Cup
Cinematic Auto Marketing Campaigns
Mazda Debuts the '5 Sides of the All-New CX-5' Film
Entertainment-Powered Retail Experiences
AT&T Brings Toy Story 5 to Interactive Store Activations
Pop Culture-Themed Snack Branding
Fan Foods Co. and Poppowls Launch New Licensed Snack Capsule
Pop Culture Chocolate Products
These New Kinder Products Embrace Collaborations
Immersive Video Shopping Experiences
ASOS Live Blends Creator-Led Content with Real-Time Shopping
Friendly Fandom Campaigns
Heineken Kicked Off Fans Have More Friends with a Fun Social Experiment
Sensory Retail Experiences
Claire’s Launches ASMR-Inspired Stores for Gen Alpha Shoppers
Foggy Self-Care Billboards
eos' Windows of Self-Care Let Passersby Interact with Unique Personas
Cross-Industry Insight Networks
The Think Party Explores the Future of Socialization
Festival Beauty Activations
Medicube Brings Skincare Tech and Experiences to Coachella
Experiential Brand Stores
New Era Creates Interactive Retail Space With Custom Cap Design
Collectible Fandom Packaging
Spider-Man-Themed Takis Bags Turn Snacks into Fan Collectibles
Absurd Gummy Ads
Skittles Gummies' "Uncomfortably Soft" Ads Were Shot Without AI and CGI
Soccer-Themed Snack Branding
These Mondelēz Products Get Fans Ready for the World Cup 2026
Imaginative Fantasy-Inspired Campaigns
Canva Spotlights its Creative Tools Ahead of Halloween
Fan Engagement Partnerships
McLaren Racing and Mastercard Expand Their F1 Collaboration
Immersive Sports Marketing Campaigns
BMO's "Grow the Game" Campaign Celebrates the FIFA World Cup
Beer Brand Campaigns
AB InBev Launched Its 'Cheers to Bars' Campaign for the FIFA World Cup 2026
Eating Ritual Campaigns
Müller You Know How You Like It Celebrates Unique Snacking Methods
Self-Expression Festival Activations
Barbie Brings Customizable Persona-Building to Coachella
Mobile Beauty Pop-Ups
Henkel’s göt2b Debuts a Citywide Mobile Beauty Experience
Soccer Snack Collaborations
Mondelēz Partners with Athletes to Launch Limited-Edition Snacks
Comprehensive Fast Food Reports
Yum! Brands, Inc. Explores Food Trends Influencing the Industry
CPG-Focused Innovation Launchpads
Albertsons Companies is Running Its Innovation Launchpad
Gamified Sports Rewards
Mountain Dew Links MLB Home Runs to Real-Time Free Drink Rewards
Musician-Led Beverage Campaigns
poppi Tapped Charli xcx and Rachel Sennott for the Super Bowl
Direct Gen-Z Campus Engagements
CNC Agency Launches 'CNC College'
Agentic Commerce Platforms
Google Introduced an AI-Powered Universal Cart for Smarter Shopping
Spicy Spread Campaigns
Philadelphia Mexican Style Launched with Creator-Led Marketing
Sofa-Centered Marketing Activations
This Sofa Club Activation Encouraged Consumers to Take a Seat
Consolidated Sports Innovation Engines
Nike is Focusing Its Innovation Efforts Across Its Brands
Story-Driven Adventure Tourism
Disney Expands Immersive Guided Travel Across Europe and Asia
Athlete-Backed Beverage Campaigns
PepsiCo and NFL Players Debut 'Tailgate Crashers'
AI-Driven Tennis Tournament Experiences
Infosys Partners with Tennis Australia
Anti-Algorithm Social Platforms
Buzzfeed’s Branch Office Creates Interactive AI-Powered Apps
Pop-Up Sports Hospitality
Toronto’s FIFA Fan Festival Turns Urban Spaces into Immersive Fan Hubs
Closed-Loop Retail Media Networks
Sam’s Club connects ads directly to measurable sales outcomes
Next-Gen Consumer Goods Technologies
Unilever and Google Cloud Partner to Produce Strong Products
Experiential Grocery Campaigns
No Name launches a multi-city grocery goss campaign
World Cup Hospitality Experiences
Stella Artois Turns Bars into Immersive FIFA Viewing Locations
AI-Powered Satirical Ads
Dollar Shave Club Uses Generative AI To Skewer Corporate Culture
Feedless Social Platforms
Bond Eliminates Feeds to Focus on Real-Life Experiences
Personal Listening Experiences
Spotify Showcases its Consumer-First Approach at Elevate Festival
AI-Powered UGC Ads
Magic Hour Launches an AI UGC Ad Generator for 60-Second Video Ads
AI-Aged Executive Spoof Ads
AiCandy's Energym Ad Reimagines Tech Moguls as Instructors
Immersive Queue Displays
Samsung Transforms Everland Wait Lines with Interactive 3D Safari Visuals
Photocopied Fast Food Campaigns
McDonald's Office Delivery Ads Scanned Popular Menu Items
AI Marketing Features
Adweek Introduced Its Agentic AI Insights With ADWEEK Possible House Chat
Culture Play Card Games
MONOPOLY Deal: KPop Demon Hunters Links Games and Fandom Through Netflix
AI-Powered Creative Governance Tools
Bayer Adopts CreativeX Brand Intelligence
Agentic Video Platforms
D-ID Agentic Videos Enable Real-Time Interaction Within Content
AI-Centric Brand Campaigns
Openai Rolls Out ChatGPT’s First Major Brand Campaign
Gamer-Themed Soda Branding
Fanta and Xbox Partnered for Limited-Edition Pack Designs
Athletic Event-Timed Tech Campaigns
TCL Ran a Comprehensive Ad Campaign During the Olympics
Science-Backed Adventure Collaborations
Toyota, AllGear Digital & Immersion Neuroscience Partner
Empowering Soccer-Themed Cultural Campaigns
LOTTO Launches the Legends Begin with LOTTO Campaign
Reimagined Creative Campaigns
Marc Jacobs Dropped its '26 Summer Campaign and New Visual Identity
Collective Viewing-Celebrating Ads
Hisense Debuts 'Innovating a Brighter Life' for FIFA 2026
Discovery-Driven Beverage Programs
Dog Haus Expands Drinks Into a Menu Exploration Platform
Emotionally-Resonating Gambling Experiences
MGM is Aiming to Make Deeper Connections with Program
Auto Football Campaigns
Hyundai Motors Launched Its FIFA World Cup 2026 Brand Film With Atlas
Soccer-Themed Entertainment Events
Sky Zone Turns Global Soccer Excitement into Active Play
Brand-Creator Matchmaking Events
Dhar Mann Studios & Brand Innovators Hosted a Speed Dating Event
Agentic Search Product Feeds
Academy Sports Has Integrated ChatGPT and Gemini for Its Platforms
Agentic Web Tool Platforms
Brandlight’s Platform Guides Brands Through AI Visibility
Behavioral Character Licensing
Hasbro Licenses Character Personalities for AI Interactions
Customized Restaurant Campaign Platforms
OpenTable Has Launched OpenTable Media
Festive Creator-Led Series
Pepsi Pioneers is a Five-Part Christmas Series for Gen Z
Culture-Driven Product Launches
Church’s Texas Chicken launches Churchie Sauce with a local event
Sports-Inspired Beverage Collaborations
Kung Fu Tea and Red Bull Launch Soccer-Themed Bubble Tea
Condiment Portfolio Campaigns
Kraft Heinz Debuts Its United Tastes of America Campaign
Destination-Branded Transportation
Themed Taxis Promote Scottish Travel During Major Soccer Events
AI-Personalized Streaming Ads
Amazon Customized Prime Video Ads Using Shopping Behavior Data
Experience-Driven Photo Booths
Future Flicks Introduced an AI Photo Booth Feature
On-Demand Content Creation Apps
Social Agent Connects Users to Certified Content Creators
Fan Culture Activations
StubHub Launched Its World Cup Cuts a Multi-City Barbershop Campaign
AI-Generated UGC Ads
Influencer AI Produces Fast, Scalable Content For Performance Marketing
Co-Branded Family-Oriented Events
Disney and Formula 1 Launch Fuel the Magic Campaign
AI Fan Experience Apps
Ferrari Uses Generative AI for Race Insights and Fan Interaction
AI-Powered Ad Platforms
FOX AdStudio Uses AI to Unify Audience Data and Campaign Performance
Franchise Commerce Marketing
poppi Connects Retail Products with Love Island Experiences
AI In-House Production Features
Catalyst Brands Has Introduced Roundel AI Copy Tools
Agency Vibe-Coding Platforms
Havas' 'Brand Insights AI' Is a Claude-Powered GEO Product
Branded Motosport-Inspired Initiatives
Monster Energy Takes Over Miami for the Miami Grand Prix
Branded Content Partnerships
LG Electronics and Fantasy Life Renew and Expand Their Partnership
Cutting-Edge Consumer Electronics Innovations
UGREEN Limited Debuts Two New Technologies at IFA
Festive Fairytale Campaigns
Boots' Gift Happily Ever After Celebrates Meaningful Gifting
Agentic Beauty Shopping
Ulta Beauty Integrates Gemini AI for Seamless Product Discovery
AI Fan Remix Platforms
Spotify Introduced Licensed AI Covers and Remix Creation Tools
Social-to-Outdoor Campaigns
Tribesigns Extends TikTok's Super Wish Campaign to Times Square
Interactive Live Shows
Cirque du Soleil's Interactive Experience Offers Multi-Device Exploration
Personalized Telehealth Service Platforms
Enhanced Reports Success of the Inaugural Enhanced Games
Conversational Video Discovery
Youtube Introduces AI-Powered Search with Interactive Responses
Dynamic In-Game Integrations
Adrenaline Interactive Unveiled Brand Fusion AI
Agentic Brand-Building Features
Google Expanded Its AI-Powered Marketing Platform Pomelli
Consumer-Created Candy Collections
The CandyKing CoLab Takes the Feedback of Fans into Account
City-Focused Influencer Platforms
Storytime Launches Storytime Marketplace in Cities
Automated Agency Experiments
Ability Machine Uses AI-Driven, AI-First Creative Teams
Agentic Marketing Platforms
Microsoft and Publicis Build AI-Driven Marketing Ecosystems
Industry-Advancing AI-Powered Innovation Tools
3M is Presenting a Suite of Tech Advancements
AI Beauty Marketing Platforms
Coty Uses Pencil to Scale AI-Generated Campaigns
Interactive Streaming Ads
Spotify Turns Listening into Engagement with Carousel Ads
Product Discovery Communities
MillionShip Turns Product Discovery Into A Playful Experiences
Branded Social Impact Initiatives
Youth To The People Unveils the Community To The People Program
Branding Game Interfaces
Monday Nights Shapes CLUB with Sculptural Interface and Identity Design
Conversational AI Advertising
Snapchat Introduces AI-Powered Chat-Based Brand Interactions
Local Restaurant Activations
Pepsi Hosts Community Events to Drive Restaurant Discovery
Gaming Payment Partnerships
EA Sports and Visa Partnered on Its In-Game Rewards for FC Players
Agentic Search Platforms
Google Introduced AI Agents That Continuously Monitor Information
Interactive Traveler-Focused Campaigns
Tessan Will Spotlight the 100 Travelers Campaign
Points-Powered Sports Travel
point.me Helps Fans Use Rewards for World Cup Travel and Tickets
IP-Driven Attraction Reimagining
Disney Refreshes Rock ’n’ Roller Coaster With The Muppets
Brandless Packaging Campaigns
McDonald’s Tested a Name-Free 'Famous Order' Promotion
Purpose-Led Emerging Brands Initiatives
7-Eleven Taps 27 Brands for Its 2026 Brands with Heart™
Streaming-Inspired Toy Lines
Moose Toys Expands Netflix Stories Into Toy Collections
Live Event Fan Platforms
SeatGeek Launched Its Game Day Your Way to Unify Stadium Fan Data
Visual Discovery Campaigns
Pinterest Autumn-Winter Ads Highlight Castlecore Dreams and Fuzzy Vibes
Interactive Cinematic Attractions
Disney Expanded Star Wars Storytelling Across Theme Parks
Retail Conversation Marketing Campaigns
Tesco Launches 'Need Anything From Tesco' Platform
Immersive Narrative Tourism
EF Ultimate Break Turns Ashridge House Into a Live Murder Mystery Game
Creator Marketing Platforms
Affiliate Creatives Connects Businesses With Performance-Based Payouts
AI-Driven Production Features
Malaysia Airlines Adopts Digital Creative Automation from Kingdom