These consumer agency innovations put consumers in the creative driver's seat and illustrate brands' desire to build trust with their target markets by letting them bring new products, advertising campaigns and interactive experiences to life through co-creation.
When it comes to notable marketing examples, M&M's interactive ghost story campaign and Uber's 'Year with Uber' videos stand out. While M&M's latest Halloween campaign -- titled Millie & Max: A Ghost Story -- was released in chapters and co-created by fans who voted for plot outcomes online -- Uber's Year with Uber video series consisted of consumers' ride history and notable moments gathered over one year.
Other consumer agency innovations to note include Fox's proposed, upcoming Choose Your Own Adventure film which was recently announced at CinemaCon 2018 along with New Alchemy and the FCFL's latest Esports partnership. The two companies have teamed up to launch the "first fan-controlled sports league backed by the Ethereum blockchain."
14 Consumer Agency Innovations
From Fan-Powered Esports Leagues to Interactive Audience Films:
Jana Pijak — Feb 11, 2019 — Marketing
14
Playfully Interactive Music Pop-Ups
The Moog House of Electronicus Temporarily Opened in LA
13
Crowdsourced Dress Designs
/Nyden is Using Instagram Stories to Refine Fashion Design Ideas
12
Gamified Pop-Up Marketing Solutions
'CrazyRocket' Incentivizes Users to Interact with Your Brand
11
Sci-Fi Interactive Mall Campaigns
LEGO Star Wars Honors the Film with High-Tech Gesture Sensors
10
Personalized Ride Share Videos
Year with Uber Turns a Rider's 2017 Trip History into a Music Video
9
Voice-Controlled Adventure Stories
Audible & Amazon Alexa are Reviving Choose Your Own Adventures
8
Voice-Powered Unboxing Experiences
Gwynnie Bee Created a Voice-Activated Unboxing Adventure
7
Sci-Fi Voice Assistant Games
'Westworld: The Maze' is an Immersive Game on Amazon Alexa
6
Choose-Your-Own-Adventure TV Shows
Netflix is Planning to Offer Deeper TV Immersion for Audiences
5
Interactive Audience Films
Fox's Proposed Choose Your Own Adventure Film Will Let Viewers Decide
4
Interactive Ghost Story Campaigns
M&M's Halloween Campaign is Launched in Weekly Installments
3
Blockchain-Powered Fan Leagues
New Alchemy is Bolstering the FCFL with Blockchain Technology
2
Multi-Sensory Music Platforms
The 'Dropin' System Offers Tactile and Visual Elements
1
Expensable Music Videos
Receipts in Expensify's Interactive Music Video Can Be Claimed for Cash
Related Ideas
Playful Student-Targeted Interactive Pop-Ups
Uber One Hits Campuses with ‘The One Arcade'
AI-Enhanced Play Experiences
Mattel Partners with OpenAI to Develop AI-Powered Toys
Newsstand-Style Pop-Up Series
Uber Eats x ALDI Celebrated Their Partnership with 'The Daily Feed'
Luxe Designer Beauty Activations
YSL Launched an Entertainment-Themed Light Club 2.0 Concept
Gen Z Storytelling Campaigns
Coach is Running the 'Explore Your Story' Campaign for Spring 2026
Gen Z Advertising Initiatives
Tubi Targets Younger Viewers with Ad Innovations at IAB NewFronts
Localized Post-Apocalyptic Campaigns
Max Channels the Theme of The Last of Us into Ad Spaces
Cleverly Branded Energy Drinks
Fire Brands Targets Gen Z with Playboy Energy Drink
Chocolate Brand Esports Deals
Riot Games Announced KitKat As Official VCT 2026 Partner
Experiential Convenience Stores
FamilyMart Announced IP-Centered Store Experiences in Japan
Cross-Network Playoff Promotions
NHL and Multiple Broadcasters Launch a Playoff Marketing Campaign
Shoppable TV Ads
Samsung and Amazon Enable Remote-Based Shopping Directly on TV
Major Fan-Centric Candy Campaigns
Skittles Debuts the Playful Skittles Obsessed Initiative
Pet-Powered Beauty Campaigns
e.l.f. Cosmetics' Animal Intelligence Redefines "AI"
Authentic Connection Campaigns
Heineken's Hijack Socialization Encourages Out-of-Home Gatherings
Interactive AI Storytelling Platforms
Character.AI Introduced Books Mode
Themed Snack Collectibles
Kinder Joy Evolves its Treat-And-Toy Format with Themed Collections
Experiential Brand Stores
New Era Creates Interactive Retail Space With Custom Cap Design
AI-Matched Creator Partnerships
YouTube Creator Partnerships Links Brands & Creators with Gemini
Football Icon-Backed Ads
Michelob ULTRA to Elevate the FIFA Club World Cup 2025™ Fan Experience
Interactive Toy Experiences
Spin Master Highlights Opportunities in the Toy Sector in 2026
German Automotive Sports Partnerships
Audi Renews Its Partnership with Inter Miami CF
Globalized Tournament Campaigns
Coca-Cola Debuts 'Uncanned Emotions' for the 2026 World Cup
Cinematic Auto Marketing Campaigns
Mazda Debuts the '5 Sides of the All-New CX-5' Film
Immersive Video Shopping Experiences
ASOS Live Blends Creator-Led Content with Real-Time Shopping
Friendly Fandom Campaigns
Heineken Kicked Off Fans Have More Friends with a Fun Social Experiment
Mobile Beauty Pop-Ups
Henkel’s göt2b Debuts a Citywide Mobile Beauty Experience
Foggy Self-Care Billboards
eos' Windows of Self-Care Let Passersby Interact with Unique Personas
Consumer-Focused Packaging Strategies
Hershey's Unveils Elevated Packaging at Sweets & Snacks Expo
Cross-Industry Insight Networks
The Think Party Explores the Future of Socialization
Customer-Starring Billboards
Bobbie's Campaign Spotlights Moms as "the OG Influencers"
Experiential Marketing Campaigns
MIKE AND IKE, HOT TAMALES, and Marvel Team Up for Campus Tour
Marketer-Targeted Albums
The Spotify Tunetorials Campaign Blurs Education and Entertainment
Soccer-Themed Snack Branding
These Mondelēz Products Get Fans Ready for the World Cup 2026
Family-Focused Advertising Platforms
Chuck E. Cheese Opens the Next Chapter with CEC Media Network
Influencer-Driven Fashion Events
Pacsun Collaborated with Prominent Gen-Z Creators
Imaginative Fantasy-Inspired Campaigns
Canva Spotlights its Creative Tools Ahead of Halloween
Eating Ritual Campaigns
Müller You Know How You Like It Celebrates Unique Snacking Methods
Redesigned Sports Drinks
BODYARMOR Debuts a New Visual Identity and its 'Choose Better' Campaign
Closed-Loop Retail Media Networks
Sam’s Club connects ads directly to measurable sales outcomes
Brand-Creator Matchmaking Events
Dhar Mann Studios & Brand Innovators Hosted a Speed Dating Event
Personal Care-Focused Olympic Initiatives
Procter & Gamble Hosts the Champions Clubhouse
Fan Engagement Partnerships
McLaren Racing and Mastercard Expand Their F1 Collaboration
Feedless Social Platforms
Bond Eliminates Feeds to Focus on Real-Life Experiences
Self-Expression Festival Activations
Barbie Brings Customizable Persona-Building to Coachella
Traveling Fashion Showcases
The Guess Bus in Sydney is an Example of Experimental Marketing
Article Product Suggestions
BuzzFeed Teams Up with Shopsense AI to Debut Product Recommendations
Comprehensive Fast Food Reports
Yum! Brands, Inc. Explores Food Trends Influencing the Industry
CPG-Focused Innovation Launchpads
Albertsons Companies is Running Its Innovation Launchpad
Gamified Sports Rewards
Mountain Dew Links MLB Home Runs to Real-Time Free Drink Rewards
Sofa-Centered Marketing Activations
This Sofa Club Activation Encouraged Consumers to Take a Seat
Musician-Led Beverage Campaigns
poppi Tapped Charli xcx and Rachel Sennott for the Super Bowl
Direct Gen-Z Campus Engagements
CNC Agency Launches 'CNC College'
AI-Driven Design Hubs
Unilever Leans into AI Design Content with 'Sketch Pro'
Soccer Snack Collaborations
Mondelēz Partners with Athletes to Launch Limited-Edition Snacks
Consolidated Sports Innovation Engines
Nike is Focusing Its Innovation Efforts Across Its Brands
Athlete-Backed Beverage Campaigns
PepsiCo and NFL Players Debut 'Tailgate Crashers'
Consumer Insight Engines
Buzzabout Delivers Real-Time Insights From Billions of Conversations
AI-Driven Tennis Tournament Experiences
Infosys Partners with Tennis Australia
Anti-Algorithm Social Platforms
Buzzfeed’s Branch Office Creates Interactive AI-Powered Apps
Next-Gen Consumer Goods Technologies
Unilever and Google Cloud Partner to Produce Strong Products
Festival Beauty Activations
Medicube Brings Skincare Tech and Experiences to Coachella
Football-Focused Sofa Campaigns
Pepsi Presents the Refresh the Game Campaign with Icons
AI-Powered Satirical Ads
Dollar Shave Club Uses Generative AI To Skewer Corporate Culture
World Cup Hospitality Experiences
Stella Artois Turns Bars into Immersive FIFA Viewing Locations
Sensory Retail Experiences
Claire’s Launches ASMR-Inspired Stores for Gen Alpha Shoppers
Personal Listening Experiences
Spotify Showcases its Consumer-First Approach at Elevate Festival
Platform-Based Media Agencies
Omnicom Media Unveils Platform-Led Structure After IPG Deal
Humorous Hotel Campaigns
Marriott Bonvoy x Mercedes-AMG PETRONAS Formula One Launch a Social Ad
AI-Powered UGC Ads
Magic Hour Launches an AI UGC Ad Generator for 60-Second Video Ads
Experiential Grocery Campaigns
No Name launches a multi-city grocery goss campaign
AI-Aged Executive Spoof Ads
AiCandy's Energym Ad Reimagines Tech Moguls as Instructors
Culture Play Card Games
MONOPOLY Deal: KPop Demon Hunters Links Games and Fandom Through Netflix
Interactive Luxury Brand Storytelling
Hermès Presents the Interactive Mystery at the Grooms
Immersive Auto-Focused Artistic Experiences
Lexus Explores the Relation Between Humans & Mobility
AI-Centric Brand Campaigns
Openai Rolls Out ChatGPT’s First Major Brand Campaign
AI-Powered Creative Governance Tools
Bayer Adopts CreativeX Brand Intelligence
Generational Unity Candy Campaigns
The M&M's It’s More Fun Together Campaign Encourages Bonding
Social Responsibility-Aligned Corporate Marketing
GoodBrand Impact is a Newly Launched Agency
Creative Eerie-Themed Soccer Campaigns
Nike Football Reimagines Soccer with 'Scary Good'
Athletic Event-Timed Tech Campaigns
TCL Ran a Comprehensive Ad Campaign During the Olympics
Vibrant Cafeteria-Inspired Campaigns
Lunchtime Becomes a Joyous Time in 'The Lunchables Effect'
Science-Backed Adventure Collaborations
Toyota, AllGear Digital & Immersion Neuroscience Partner
Experiential Flavor Campaigns
McCormick Launches a Multi-Sensory Black Currant Dining Experience
Gamer-Themed Soda Branding
Fanta and Xbox Partnered for Limited-Edition Pack Designs
Experience-Driven Photo Booths
Future Flicks Introduced an AI Photo Booth Feature
Mystery-Driven Beauty Brands
Enigma Launched with the Philosophy That Beauty Should Be Personal
Emotionally-Resonating Gambling Experiences
MGM is Aiming to Make Deeper Connections with Program
Canadian Fan-Based Campaigns
Molson Launches its 'Performance Enhancing Canadians' Initiative
Agentic Web Tool Platforms
Brandlight’s Platform Guides Brands Through AI Visibility
Video-First Food Ordering Experiences
CookUnity Acquired flavrs to Enhance Its Meal Service
Pop-Up Sports Hospitality
Toronto’s FIFA Fan Festival Turns Urban Spaces into Immersive Fan Hubs
Soccer-Focused Tech Campaigns
Hisense Has Launched Its Own the Moment Campaign for FIFA 2025
Customized Restaurant Campaign Platforms
OpenTable Has Launched OpenTable Media
Festive Creator-Led Series
Pepsi Pioneers is a Five-Part Christmas Series for Gen Z
Football-Centric Hero Campaigns
Under Armour's 'We Are Football' Campaign Has a Star-Studded Cast
Localized Retail Media Platforms
Snappy Shopper Launches Connect, a Retail Media Network
Female Athlete-Fronted Luxury Campaigns
The Coach x WNBA Campaign Merges Fashion & Basketball
Sequential Streaming Ad Series
Ford Launches 'Every Ground Is Our Proving Ground'
Ice Cream-Branded ASMR Studios
Magnum Canada's ASMR Studio is Unique and Experiential
Agentic Video Platforms
D-ID Agentic Videos Enable Real-Time Interaction Within Content
On-Demand Content Creation Apps
Social Agent Connects Users to Certified Content Creators
Horror-Inspired Sports Campaigns
Nike Presents the Scary Good Campaign with Satire Themes
AI-Powered Sampling Experiences
Swish is Revolutionizing How Consumers Try New Products
AI-Generated UGC Ads
Influencer AI Produces Fast, Scalable Content For Performance Marketing
Co-Branded Family-Oriented Events
Disney and Formula 1 Launch Fuel the Magic Campaign
Agency Vibe-Coding Platforms
Havas' 'Brand Insights AI' Is a Claude-Powered GEO Product
Branded Content Partnerships
LG Electronics and Fantasy Life Renew and Expand Their Partnership
Cutting-Edge Consumer Electronics Innovations
UGREEN Limited Debuts Two New Technologies at IFA
Festive Fairytale Campaigns
Boots' Gift Happily Ever After Celebrates Meaningful Gifting
Agentic Beauty Shopping
Ulta Beauty Integrates Gemini AI for Seamless Product Discovery
Interactive Live Shows
Cirque du Soleil's Interactive Experience Offers Multi-Device Exploration
IP Theme Parks
iQIYI Brings Its Streaming IP into Immersive Real-World Theme Park Experiences
Global Product Launch Events
Uber Unveils a New Go-Get Exhibit Featuring Interactive Vignettes
Retailer Music Festival Partnerships
7-Eleven and Live Nation Have Partnered for Festival Season
Dynamic In-Game Integrations
Adrenaline Interactive Unveiled Brand Fusion AI
AI-Powered Ad Platforms
FOX AdStudio Uses AI to Unify Audience Data and Campaign Performance
Human-First Marketing Agencies
Alev Digital Prioritizes Human Creativity Over AI-Generated Content
Purpose-Driven Brand Storytelling Platforms
Hellonation Has Debuted Its Edvertising Model
Consumer-Created Candy Collections
The CandyKing CoLab Takes the Feedback of Fans into Account
City-Focused Influencer Platforms
Storytime Launches Storytime Marketplace in Cities
Automated Agency Experiments
Ability Machine Uses AI-Driven, AI-First Creative Teams
Industry-Advancing AI-Powered Innovation Tools
3M is Presenting a Suite of Tech Advancements
Publisher-to-Platform Content Ecosystems
HarperCollins and Toonstar Turn Books into Animations
Interactive Streaming Ads
Spotify Turns Listening into Engagement with Carousel Ads
Agentic Marketing Platforms
Microsoft and Publicis Build AI-Driven Marketing Ecosystems
Generational Wellness Campaigns
Sports Research Evolved Its Marketing into a Cultural Movement
Branded Social Impact Initiatives
Youth To The People Unveils the Community To The People Program
Branding Game Interfaces
Monday Nights Shapes CLUB with Sculptural Interface and Identity Design
Conversational AI Advertising
Snapchat Introduces AI-Powered Chat-Based Brand Interactions
Consumer Brand Launches
Labor Smart Announced Culturally-Driven Product Collaborations
Interactive Traveler-Focused Campaigns
Tessan Will Spotlight the 100 Travelers Campaign
Brandless Packaging Campaigns
McDonald’s Tested a Name-Free 'Famous Order' Promotion
Recycling-Focused Travel Campaigns
Coca-Cola and Merlin Entertainments Partnered for a Promotion
Purpose-Led Emerging Brands Initiatives
7-Eleven Taps 27 Brands for Its 2026 Brands with Heart™
Visual Discovery Campaigns
Pinterest Autumn-Winter Ads Highlight Castlecore Dreams and Fuzzy Vibes
Retail Conversation Marketing Campaigns
Tesco Launches 'Need Anything From Tesco' Platform
Creator Marketing Platforms
Affiliate Creatives Connects Businesses With Performance-Based Payouts
Influencer Collaboration Networks
Megaboarding Connects Brands And Influencers For Collaborations
AI-Driven Production Features
Malaysia Airlines Adopts Digital Creative Automation from Kingdom