'AskRio2016' is a Facebook Messenger chatbot that will guide tourists to an Olympic event in Brazil. One of the most difficult things to do when visiting a country is navigating the country for food, tourist attractions or simply translating the language. The AskRio2016 bot does all that and more. Users can use the service to access information about flights and currency conversion along with its navigation and translating abilities.
Unlike regular search platforms, an AI gives a far more personal experience, allowing for users to feel like they're communicating with an actual person. In addition, the chatbot does most of the hunting work when a user asks a question which is easier than having to use different search terms on a site like Google to get all the information they need. With the upcoming global sports games just around the corner, the bot is both timely and necessary, especially for foreigners looking to explore the city and attend an Olympic event.
Olympic Navigation Chatbots
'Askrio2016' Bot Directs Tourists Through the City to an Olympic Event
Trend Themes
1. AI-powered Navigation - The use of AI-powered chatbots for personalized navigation experiences provides an opportunity for disruptive innovation in the tourism industry.
2. Virtual Assistant Services - The integration of virtual assistant services, like the AskRio2016 chatbot, into social media platforms opens up avenues for disruptive innovation in the customer service industry.
3. Enhanced Travel Information - The development of chatbots that provide comprehensive travel information, including flights, currency conversion, and translations, presents a disruptive innovation opportunity in the travel and tourism industry.
Industry Implications
1. Tourism - The use of chatbots for personalized navigation experiences can revolutionize the way tourists explore a city, offering a disruptive innovation opportunity for the tourism industry.
2. Customer Service - The integration of virtual assistant services into social media platforms can streamline customer support processes, presenting a disruptive innovation opportunity for the customer service industry.
3. Travel and Tourism - The development of comprehensive travel information chatbots can enhance the travel experience for consumers, creating disruptive innovation possibilities within the travel and tourism industry.