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Linklaters Launches an Upgraded Generative AI Chatbot Called Laila

Linklaters, a global law firm, has unveiled an enhanced version of its GenAI chatbot, named Laila. Originally introduced in March 2023, Laila is a product of Linklaters' in-house software development team, leveraging Microsoft's Azure OpenAI infrastructure.

Laila serves as a platform for individuals to gain hands-on experience with the technology and responsibly explore its various use cases within the legal context. All interactions with Laila, including prompts and responses, remain securely within Linklaters' controlled environment.

"When GenAI is utilised effectively, it can boost efficiency and provide more time for strategic thinking. It’s been great to see the engagement we’ve had – from trainee through to partners using the Chatbot and other proof of concepts to test where GenAI could add the most value to their work," said Thomas Quoroll, Partner, GenAI Experimentation Working Group.
Trend Themes
1. Enhanced AI Chatbots - An upgraded generative AI chatbot, Laila, offers business professionals an enhanced user experience and increased efficiency by leveraging Microsoft's Azure OpenAI infrastructure.
2. Exploring AI Use Cases - The GenAI chatbot, Laila, allows individuals in the legal industry to responsibly explore the various use cases of AI technology within a controlled environment.
3. Strategic Thinking with Genai - Business professionals can leverage the GenAI chatbot, Laila, to free up time for strategic thinking by boosting efficiency in legal work.
Industry Implications
1. Law Firms - The enhanced GenAI chatbot, Laila, offers law firms an innovative tool to increase efficiency and explore potential applications of AI technology within the legal industry.
2. Software Development - The in-house software development team at Linklaters has created an upgraded AI chatbot, Laila, demonstrating disruptive potential in the field of software development.
3. Legal Services - Laila, the GenAI chatbot, presents a disruptive innovation opportunity in the legal services industry by providing a platform for individuals to explore AI technologies and enhance their legal work.

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