Walmart Mexico is now accepting WhatsApp delivery requests. The messaging app is immensely popular and integrating into a delivery service that provides increased convenience to its customers. The system works by users sending their order to a phone number that is owned by Walmart. Users can also write handwritten notes, if they prefer to not type.
Superma is a Walmart-owned chain of grocery stores, and it is charging $2.55 USD for the service. Delivery is expected around 90 minutes, or users can pay $2.03 for a longer delivery time period. Users are able to pay either with cash or by card. The company already has a delivery service through its website and app. However, integrating WhatsApp into its delivery service may provide increased convenience.
Messaging App Distribution Services
Walmart Mexico Launches WhatsApp Delivery
Trend Themes
1. Messaging App Integration - Integrating popular messaging apps into delivery services offers increased convenience to customers.
2. Whatsapp Delivery - Using WhatsApp as a platform for delivery orders provides a familiar and widely-used channel for customers.
3. Handwritten Notes - Allowing users to submit handwritten notes through messaging apps adds a personal touch to delivery experiences.
Industry Implications
1. Retail - Integrating messaging apps into retail delivery services can enhance customer experience and convenience.
2. E-commerce - E-commerce platforms can explore integrating messaging apps like WhatsApp to provide more streamlined delivery options.
3. Food Delivery - Leveraging messaging apps for food delivery services can offer customers a more convenient and personalized ordering experience.