SnapTravel starts off where visitors are able to chat with its artificial intelligence robot system, informing it with its travel preferences so that it can find the best resources for the specific purposes. This bot system is powered by a team of real travel agents that are always online to chat with.
In addition to this component, it can also contact hotels to check-in and host negotiations for any available upgrades on customers' behalf. It functions in three simple steps, stating off with a message informing the system of the city one is traveling to, the dates, and the personal preferences. The second step is to receive the deals over private messaging on Facebook Messenger or SMS. The final step is to complete the booking and receive instant confirmation.
AI-Powered Travel Assistance
SnapTravel Helps Those Traveling With Booking the Best Hotel Deals
Trend Themes
1. AI-powered Travel Assistance - The use of AI technology to assist travelers in finding the best deals and providing personalized travel recommendations.
2. Conversational Commerce - The growing trend of using messaging platforms to facilitate customer interactions and transactions with businesses, powered by AI chatbots.
3. Travel Automation - The use of automation technology in the travel industry to streamline processes and improve customer experiences, such as booking, check-in, and upgrades.
Industry Implications
1. Travel Industry - The travel industry can leverage AI technology to improve customer experiences, reduce costs, and increase revenue through personalized recommendations and streamlined processes.
2. Hospitality Industry - Hotels can use AI-powered chatbots to provide personalized customer service and improve the booking process, leading to increased customer satisfaction and loyalty.
3. Technology Industry - The technology industry can explore opportunities to develop innovative AI-powered solutions for the travel and hospitality industries, enabling businesses to differentiate themselves and gain a competitive advantage.