Indian retirement fund EPFO recently launched a mobile pension plan app that makes benefits more accessible for the nation's aging population. Designed to improve the lives of the organization's members, the EPFO app makes member tracking easier while boosting customer service -- rather than waiting in long lineups or having to leave their home, EPFO members can now access government grants, benefits and pension plan information via their mobile device.
Launched by Bandaru Dattatreya, India's labor minister, this mobile platform can be downloaded on EPFO's website and gives users access to their accounts in a way that is efficient and easy to understand. In addition to being useful for pensioners, this service is also accessible to the employers of each user.
Mobile Pension Plans
EPFO's Newly Released Mobile App Provides Phone-Accessible Benefits
Trend Themes
1. Mobile Pension Plan Services - Opportunity for businesses to develop similar mobile-app-based retirement planning and implementation services.
2. Digital Customer Service - Potential for businesses to provide improved customer service by creating mobile apps that allow for easy access to company accounts and benefits.
3. Mobile Governmental Services - Opportunity for governments to create more mobile platforms to allow for ease of access to services and benefits for citizens.
Industry Implications
1. Retirement and Pension Services - Opportunity for retirement and pension service providers to develop their own mobile platforms to improve the accessibility and usability of their services.
2. Mobile App Development - Opportunity for businesses specializing in mobile app development to create platforms that can be used by pension plan providers and other customer service industries.
3. Governmental Services - Opportunity for governments to expand their digital services by creating mobile platforms for citizens to access various government benefits and programs.